Services

AUDIENCE DEVELOPMENT & PROGRAMMING

Managers must constantly devise strategies for reaching new audiences. The required skill set ranges from marketing to programming to brand creation. The Libman Group can show you how to build larger and more loyal audiences (of course!); develop programs that serve the needs of the communities you serve; and create higher levels of commitment among staff, volunteers, and board members. We can also help you develop stronger audience relationships within your organization.

  • Creating new products that attract new audiences
  • Customer satisfaction surveys
  • Market research
  • Branding and positioning
  • Communications audits
  • Graphic identity and communications design
  • Customer relationship management

FINANCIAL DEVELOPMENT

Making the case for financial support is a specialized form of marketing-a challenge that demands agile, inventive strategies and proof of accountability. The Libman Group understands how to set and meet financial objectives. We can guide you in operating successful annual and capital campaigns, analyzing funding sources, and turning volunteers and trustees into effective fundraisers. We’ll show you how to develop a compelling story and present it effectively.

  • Fundraising audits
  • Annual and capital campaign planning
  • Donor relationship enhancement
  • Grant review and outcomes assessment
  • Grant impact measurement
  • Community-wide grant oversight
  • Solicitation training
  • Building funder alliances
  • Advocacy training

GOVERNANCE

Whether your organization is experiencing significant challenges or normal growing pains, our insights can smooth the transition to institutional maturity or help you transition successfully out of crisis mode. We can help you assign your board tasks and responsibilities, respond to demands from funders for greater accountability, and design effective governance strategies that lead to closer engagement among your trustees. We can also teach you how to recruit and train trustees with a particular emphasis on embracing both the mission of the organization and the merits of fiduciary responsibility.

  • Leadership development
  • Succession planning
  • Defining board responsibilities
  • Structuring effective committees
  • Managing crisis
  • Recruiting trustees
  • Senior staff and board performance evaluation

STRATEGY & OPERATIONS

While strategic and operational management is largely invisible to audiences and donors, it’s vital to your survival. The Libman Group’s system for evaluating operations can help arts organizations attract and manage resources more effectively. And we can help you set clear criteria for measuring your success.

  • Managing transition
  • Strategic alliance creation
  • Strategic planning
  • Executive coaching
  • Negotiation skills
  • Budgeting and long-range financial planning
  • Entrepreneurship